Reference

next1221 Privacy Policy For Your Account

Your account details, wallet choices and access records are explained in one clear Privacy Policy, so you know what we collect and why before opening an account.

Clear data purposesWallet record contextPhone verificationLocal law wording
next1221 next1221 Privacy Policy For Your Account
HELP WITH DATA REQUESTS

Get Policy Help Near Your Account

A clear contact path helps when you want to ask about a record, correct an account detail or understand a cookie choice.

Account contact path Use the support route connected to your account when you need a Privacy Policy answer, a data copy request or a correction to your verified phone details.
Wallet record question Mention whether your question concerns DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity so we can locate the relevant status record.
Device access concern Tell us whether the issue appeared on mobile or desktop, and include the sign-in step involved so we can investigate access without collecting unrelated device details.
HOW WE HANDLE RECORDS

Privacy Steps Behind Your Account

We keep the Privacy Policy practical by linking each data purpose to an account action you recognise.

Account details

We use details such as your verified phone number and account activity to create access, identify your account during support and reduce mistakes when records need matching.

Wallet records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us trace a requested account action, confirm its status and answer a payment record question.

Cookies

Cookies may keep your session active, remember selected settings and support account navigation. Your Privacy Policy explains their purpose and how to raise a cookie-related request.

Account security

Phone verification and sign-in checks help protect access. Keep your verification details private, and contact us through the account support path if an access record looks unfamiliar.

Retention period

We retain account, security and transaction records for operational or legal reasons described in the policy. When a retention reason ends, handling follows the stated deletion or restriction process.

Change requests

You can ask us to correct account details, explain a processing purpose or provide available records. Include your verified account contact so we can confirm the request safely.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account, wallet and device questions you may have before opening access. If your situation is unusual, use the account support path with the smallest useful set of details, and we will direct the request to the relevant record.

It covers account details, phone verification, sign-in activity, cookies, device signals, wallet records and support contacts, plus the purposes, retention approach and request process connected with those records.

We use the verified phone step to create and protect account access, identify the correct account during support and reduce errors when you ask about DANA, QRIS or another wallet record.

Yes. The policy explains how references to DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity may be used to match an account action with its status.

Use the account support path and state whether you want available records, a correction or an explanation of a processing purpose. Include your verified account contact so we can confirm identity.

Cookies may support session continuity, selected settings and account navigation on your device. The Privacy Policy describes their purpose and gives you a route to ask about cookie handling.

Retention depends on the operational, security or legal reason for keeping a record. The policy explains those categories and what happens when the relevant reason is no longer active.

Yes. Tell us that the record came from mobile access and identify the sign-in or wallet step involved. We will use the account contact path to address the Privacy Policy request.